Terms of service
OVERVIEW
This website is operated by APT Retail Group Ltd trading as Origin State (company registration number: 16985761). The terms "we", "us" and "our" refer to Origin State. Origin State operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Origin State is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully. They include important information about your legal rights, including warranty information and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
Nothing in these Terms affects your statutory rights as a consumer under UK law, including your rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.
SECTION 1 — ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are at least 18 years of age. Our Services are not intended for use by anyone under the age of 18.
To use the Services, including accessing or browsing our online store or purchasing products, you may be asked to provide certain information including your email address, billing, payment and shipping details. You confirm that all information you provide is accurate, current and complete and that you have all rights necessary to provide it.
You are solely responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign or share your account with any other person.
SECTION 2 — OUR PRODUCTS
We make every effort to display our products accurately. However, colours and appearance may vary depending on the device and settings you use to access our store. Product images are for illustrative purposes and actual products may vary slightly.
All product descriptions are subject to change at any time. We reserve the right to discontinue any product and may limit quantities available to any individual or geographic region.
Where products do not conform to their description or are faulty, your rights are protected under the Consumer Rights Act 2015. Please refer to our Returns Policy for further details.
SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase. Origin State reserves the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance in writing. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting. Once an order is accepted, we may be unable to accommodate cancellation requests. If we do not accept, amend or cancel an order, we will notify you using the contact details provided at the time of ordering.
Your purchases are subject to our Returns & Refunds Policy, available at [https://www.originstate.uk/policies/refund-policy].
You confirm that your purchases are for personal or household use and not for commercial resale or export.
Under the Consumer Contracts Regulations 2013, you have the right to cancel an order for most goods within 14 days of delivery without giving a reason. Please refer to our Returns Policy for full details.
SECTION 4 — PRICES AND BILLING
All prices are displayed in pounds sterling (£) and include VAT where applicable. Prices are subject to change without notice. The price charged will be the price displayed at the time your order is placed, as confirmed in your order confirmation email.
Prices do not include delivery charges unless expressly stated. Delivery costs will be clearly shown at checkout before you complete your purchase.
We may offer promotions from time to time which are subject to separate terms. In the event of a conflict between promotion terms and these Terms, the promotion terms will apply.
You agree to provide accurate and complete payment information for all purchases. You confirm that you are authorised to use the payment method provided and that charges will be honoured by your payment provider.
SECTION 5 — SHIPPING AND DELIVERY
All delivery timeframes are estimates and are not guaranteed. We are not liable for delays caused by our carrier partners, adverse weather conditions or other circumstances outside our reasonable control.
Please note that under UK consumer law, risk in goods passes to you upon delivery. Until goods are delivered to you, Origin State retains responsibility for them.
For full details of our delivery process, kerbside delivery terms and large item delivery, please refer to our Shipping Policy at [https://www.originstate.uk/policies/shipping-policy].
SECTION 6 — INTELLECTUAL PROPERTY
Our Services, including all trademarks, brands, text, images, graphics, product reviews, video and audio content, and the design, selection and arrangement thereof, are owned by Origin State or its licensors and are protected by UK and international copyright, trademark and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store or transmit any material from the Services without our prior written consent.
Origin State's name, logo, product and service names, designs and slogans are trademarks of Origin State or its licensors. You must not use such marks without our prior written consent.
SECTION 7 — OPTIONAL TOOLS
You may be provided with access to third-party tools as part of the Services. We do not monitor or control these tools and provide access to them "as is" and "as available" without warranties of any kind. We accept no liability arising from your use of optional third-party tools. Any use of such tools is at your own risk.
SECTION 8 — THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content, accuracy or practices of any third-party sites. If you choose to access third-party sites, you do so at your own risk. We recommend reviewing the terms and privacy policies of any third-party site before engaging with it.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
Origin State is powered by Shopify. All sales are made directly between you and Origin State. Shopify is not responsible for any aspect of transactions between you and Origin State, including any product-related claims, losses or damages.
SECTION 10 — PRIVACY
All personal information we collect is subject to our Privacy Policy, available at [https://www.originstate.uk/pages/privacy-policy]. Our use of cookies is set out in our Cookie Policy at [https://www.originstate.uk/pages/cookie-policy]. By using our Services, you confirm that you have read and understood these policies.
SECTION 11 — FEEDBACK AND REVIEWS
If you submit feedback, reviews, suggestions or other content to us, you grant us a perpetual, worldwide, royalty-free licence to use, reproduce, modify, publish and distribute such content for any lawful purpose, including operating and improving our Services.
You confirm that any content you submit is your own, does not infringe any third-party rights and complies with these Terms. We reserve the right to moderate, edit or remove any content we determine to be unlawful, offensive or in breach of these Terms.
SECTION 12 — ERRORS AND OMISSIONS
We make every effort to ensure information on our site is accurate. Occasionally errors may occur in product descriptions, pricing or availability. We reserve the right to correct any errors and, where necessary, to cancel and refund orders affected by material inaccuracies.
SECTION 13 — PROHIBITED USES
You may access and use our Services for lawful purposes only. You may not use our Services to engage in any unlawful, harmful, fraudulent or abusive activity, to infringe intellectual property rights, to transmit malicious code or spam, to impersonate any person, or to interfere with the security or operation of our Services. We reserve the right to suspend or terminate access to our Services for any breach of these Terms.
SECTION 14 — TERMINATION
We may terminate this agreement or your access to our Services at any time without notice if we determine you have breached these Terms. You will remain liable for all amounts due up to the date of termination. Sections relating to Intellectual Property, Feedback, Disclaimer, Limitation of Liability, Indemnification and Governing Law will survive termination.
SECTION 15 — DISCLAIMER OF WARRANTIES
To the fullest extent permitted by UK law, our Services and products are provided on an "as is" and "as available" basis. We make no warranties or representations about the accuracy or completeness of content on our site.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded or limited under UK law, including your statutory rights under the Consumer Rights Act 2015.
SECTION 16 — LIMITATION OF LIABILITY
To the fullest extent permitted by UK law, Origin State, its directors, officers, employees, affiliates, agents and service providers shall not be liable for any indirect, incidental, special or consequential losses or damages arising from your use of our Services or products, including but not limited to loss of profits, loss of data or loss of goodwill.
Our total liability to you for any claim arising out of or in connection with these Terms shall not exceed the amount paid by you for the relevant product or service.
Nothing in these Terms excludes or limits liability which cannot be limited under applicable UK law.
SECTION 17 — INDEMNIFICATION
You agree to indemnify and hold harmless Origin State, its affiliates, directors, employees and service providers from any losses, damages or claims, including reasonable legal fees, arising from your breach of these Terms, your violation of any law, or your use of our Services.
SECTIONS 18–20 — SEVERABILITY, WAIVER AND ASSIGNMENT
If any provision of these Terms is found to be unlawful or unenforceable, it will be removed without affecting the remaining provisions.
Our failure to enforce any provision of these Terms does not constitute a waiver of that right.
You may not transfer or assign your rights under these Terms without our prior written consent. We may transfer or assign our rights at any time.
SECTION 21 — GOVERNING LAW
These Terms of Service and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. You and Origin State agree to submit to the exclusive jurisdiction of the courts of England and Wales.
SECTION 22 — CHANGES TO TERMS
We may update these Terms from time to time. The current version will always be available on this page. We will notify you of any material changes in accordance with applicable law. Your continued use of our Services following any changes constitutes your acceptance of the updated Terms.
SECTION 23 — CONTACT
Questions about these Terms should be directed to:
Email: info@originstate.uk
Mail: APT Retail Group Ltd T/A Origin State, 86–90 Paul Street, London, England, EC2A 4NE
Phone: 020 3355 2819
Company Registration Number: 16985761